Genuine Cultured Pearl Jewellery from My Pearls - free UK shipping

FAQ

HOW DO YOU OFFER YOUR JEWELLERY AT SUCH AFFORDABLE PRICES?

Excellent question! We have a passion for jewellery which has been fostered over years of working in this industry.  This experience has allowed us to work with some of the best designers directly, meaning we can liaise with the people that make the jewellery and not have to go through any middle men.  This allows us to pass any savings on directly to the customer, shipping directly from the manufacturer also means we can get the latest designs straight into your hands. 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards (MasterCard, Visa, American Express, and Discover) as well as Paypal - via our secure checkout.

IS YOUR WEBSITE SECURE? WILL MY CREDIT CARD AND PERSONAL INFORMATION BE KEPT SAFE?

Our shopping cart technology is provided by Shopify, a publicly traded company that powers online stores for some of the largest brands in the world. You can feel safe that your personal & payment information is encrypted with the most advanced technology available.

DO YOU ACCEPT RETURNS?

We want you to be completely satisfied with your purchase from our store and we stand by our jewelry's quality every step of the way. In order to keep our prices low, and offer free worldwide expedited shipping, we reserve the right to limit our returns to replacement of defective merchandise, or exchanges in the event that you are not thrilled with your choice. Please contact us if you feel you need help with a return or exchange.

WHERE WILL MY ORDER SHIP FROM?

One of the ways that we keep our prices so affordable is that we ship your order from the factory where the jewellery is manufactured - directly to your doorstep. This may take a few extra days in transit, but allows us to offer the highest quality merchandise at the lowest possible prices. Most orders ship direct from our factory via expedited postal delivery with tracking service, at no additional cost to you.